Privacy Policy

At ASAP Mobility, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our transportation and training services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Request transportation services

• Complete an online form

• Contact us by phone or email

• Apply for employment

• Register for training programs

The information collected may include your name, phone number, email address, pickup and destination details, appointment information, and any other information necessary to provide our services.

How We Use Your Information

We use your information to:

• Schedule and manage transportation services

• Respond to inquiries and customer support requests

• Process employment applications

• Register participants for training programs

• Improve our website and customer experience

• Comply with legal and regulatory requirements

Information Sharing

ASAP Mobility does not sell or rent your personal information to third parties.

Information may only be shared when necessary to:

• Provide requested services

• Meet legal obligations

• Protect the safety and rights of our customers and organization

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, or misuse.

While no online system can guarantee complete security, we continually work to safeguard the information entrusted to us.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our website.

You may disable cookies through your browser settings if you prefer.

Third-Party Links

Our website may include links to third-party websites such as Google Maps, social media platforms, or employment application portals.

ASAP Mobility is not responsible for the privacy practices or content of these external websites.

Your Rights

You may request to:

• Access your personal information

• Update inaccurate information

• Request deletion of information where permitted by law

For any privacy-related requests, please contact us using the information below.

Cancellation Policy

At ASAP Mobility, we strive to provide dependable, timely transportation while maintaining an efficient schedule for all passengers. Because every trip requires advance planning, vehicle allocation, and driver scheduling, we kindly request that cancellations be made at least 48 hours before your scheduled pickup time.

Cancellation Guidelines

• Cancellations made 48 hours or more before the scheduled trip may be eligible for a refund or rescheduling, depending on the service booked.

• Cancellations received less than 48 hours before the scheduled pickup are not eligible for a refund. Instead, the amount paid will be issued as a trip credit that can be applied toward a future ASAP Mobility transportation service.

• No refunds or trip credits will be provided for no-show appointments or when the passenger is unavailable after the driver has arrived and completed the required waiting period.

Rescheduling

To cancel or reschedule your trip, please contact our dispatch office during normal business hours by phone or email.

Exceptions

ASAP Mobility may make exceptions for documented medical emergencies, severe weather conditions, or other extraordinary circumstances at our sole discretion.

Thank You

We appreciate your understanding and cooperation. These policies help us continue providing safe, reliable, and professional transportation services to every passenger we serve.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

ASAP Mobility

2012 S Elm-Eugene St.

Greensboro, NC 27406

Phone: (336) 907-8760

Email: info@asapmobilitync.com

Business Hours: Monday – Friday | 8:00 AM – 6:00 P